Frequently Asked Questions
When will I receive my order?
Unless clearly stated otherwise on our website's homepage, orders are typically processed and shipped within 1-3 business days after purchase. If you choose the lowest cost shipping method at checkout (USPS First Class Shipping), you should receive your package within 2-3 business days after receiving the shipping confirmation email.
Are your earrings hypoallergenic?
Yes! Unless otherwise stated in the product description, our earrings are finished with either gold-plated or sterling silver posts with aluminum/PVC push backs. Earrings with hooks include sterling silver or 14kt gold-filled hardware.
How should I care for my earrings?
Polymer clay is a very durable material. To maintain the longevity of your earrings, try not to bend them or wear them in water. For the polymer components, clean with a damp cloth/ q-tip dipped in acetone if the earrings are matte. If the earring has a shiny coating, only use a cloth/ q-tip with a little water to clean.
Starting in July 2020, we began double reinforcing our posts as to ensure that the post never pops off. If you purchased earrings before July 2020 and the post has popped off, please Contact Us and we will replace your earrings for free :)
Brass components may naturally tarnish over time if exposed to water and oils from the skin. To clean the brass pieces, use a soft jewelry cloth and/or tarnish remover.